Request EV roadside help

For urgent roadside help, calling is the fastest option. Have your vehicle make and model ready, along with your location, battery percentage if available, and whether the vehicle can shift into neutral or roll safely.

Emergency dispatch: (408) 762-1992
Service focus: EV-only roadside assistance
Primary area: San Jose and Silicon Valley

Helpful details to include

• Vehicle make and model.
• Current location, nearest cross street, parking level, or highway exit.
• Main issue: depleted battery, 12V problem, flat tire, lockout, charging-port issue, or towing need.
• Current state of charge if the vehicle display is available.
• Whether the vehicle is in a safe place or needs immediate traffic-side support.